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The service guide

Custom embroidery.
A finish with texture.

Put your identity on hats, polos, jackets and workwear with a stitched finish suited to the way your team actually dresses.

Merch Troop crew working together at a live production setup.
Merch Troop crew working together at a live production setup.

Make the logo work in thread

Embroidery turns artwork into stitches, so a tiny printed logo cannot always be transferred directly to a hat. Fine lines, very small lettering, gradients and dense detail may need to be simplified. Share the logo and the approximate finished size early so the stitched version can be evaluated before you select a whole apparel program.

Digitizing prepares the stitch instructions for production. A digital image and an embroidery file serve different purposes; send any existing embroidery files along with the original artwork if you have both.

Match the decoration to the garment

A structured cap, a knit beanie and a polo each present a different surface. Seams, fabric stretch, backing and placement all affect the result. Let us know whether you want a front logo, a side mark or another position, and whether a particular garment brand or style is required.

For staff apparel, think about the complete assortment. A small chest logo might carry consistently across several pieces, while a large back graphic could be better served by printing. The goal is a coordinated look with a suitable method on each item.

Plan names separately from shared logos

Personal names and job titles change from piece to piece. Supply a checked list with spelling, garment style and size tied together. Keep one approved version of that list to prevent conflicting revisions, and clarify whether every item gets the same logo as well as a unique name.

If guests will choose personalization during an event, explore live embroidery. That is a staffed experience with an on-site selection and collection process, rather than a standard finished-apparel order.

Your embroidery quote checklist

Send the design, desired placement, quantity, garment choices and in-hand date. Note whether the project is a one-time launch or a repeat staff uniform program. We can discuss practical alternatives when a detail is too small or a chosen surface is unsuitable.

A visual proof helps confirm layout; thread and fabric have physical characteristics that a screen cannot fully reproduce. Ask about the appropriate approval steps for your project before production begins.

Good questions.

Can you embroider hats and polos?

Yes. The chosen style, logo dimensions and placement determine the production approach.

Can every printed design be embroidered unchanged?

No. Small text and fine detail may need adjustments so the design reads clearly in stitches.

Do you offer embroidery at events?

Yes. See live embroidery for guest personalization, station planning and the information needed to scope an activation.

Got the idea?
Bring in the troop.

Tell us what you are making, when you need it and where it is happening. We will help shape the right production plan.

Start your project